Terms & Conditions – Dnrskin.com
Welcome to Dnrskin.com. By browsing and using this website, you agree to comply with and be bound by the following Terms & Conditions of Use, which together with our Privacy Policy govern Dnrskin.com’s relationship with you in relation to this website.
The term “Dnrskin.com”, “us”, or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The services provided by Dnrskin.com are subject to the following Terms of Service (“TOS”). We reserve the right to update the TOS at any time without notice.
General Terms of Use
The terms and conditions checkbox is mandatory at checkout. By agreeing, you accept our returns policy, acknowledge that all orders are placed at the customer’s risk, and understand that Dnrskin.com is not responsible for customs fees, charges, or abandoned parcels. You also agree that pre-orders may take 5–7 working days to enter our warehouse before shipping.
The content of the pages of this website is for general information and skincare education only. It is subject to change without notice.
Neither we nor third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, or suitability of the information and materials found or offered on this website. You acknowledge that such information may contain inaccuracies, and we expressly exclude liability for any such errors to the fullest extent permitted by law.
Your use of any information, products, or materials on this site (including skin care routine guides, face cream, moisturizers, professional skin care treatments, PDRN serums, Polynucleotides, Exosomes, and Peptides) is entirely at your own risk. It is your responsibility to ensure that any products meet your specific needs.
Intellectual Property
This website contains material owned or licensed by us, including design, layout, appearance, graphics, and product descriptions. Reproduction is prohibited unless in accordance with our copyright notice.
All trademarks reproduced on this website not owned by or licensed to Dnrskin.com are acknowledged.
Unauthorized use of this website may give rise to a claim for damages or constitute a criminal offense.
Links to Third-Party Sites
From time to time, this website may include links to external websites. These links are provided for your convenience and do not signify endorsement. We have no responsibility for the content of linked websites.
You may not create a link to this website without prior written consent from Dnrskin.com.
Payment Terms
By paying by card, you confirm that your card is a commercial/business card. Refunds of Visa/Mastercard fees due to using a personal card must be requested through customer service.
All orders are subject to UK law. If your order is for international delivery, you may need to coordinate with your domestic delivery provider.
Dnrskin.com is not responsible for customs-related issues, including products restricted or seized in your country.
Delivery & Liability
Customers are responsible for ensuring delivery and contact information are correct before placing orders. We are not responsible for delays caused by incorrect or incomplete information.
We are not liable for delivery delays due to courier policies, Covid-19, or external factors.
We arrange one extra delivery attempt at our cost. Additional failed attempts may require the customer to pay for further delivery.
We are not responsible for packages lost or stolen in transit, though we will support you in claims with couriers.
We are not responsible for loss of income caused by delivery delays.
Professional Skin Care Liability Disclaimer
Dnrskin.com supplies products for professional skin care, including advanced treatments with PDRN, Polynucleotides, Exosomes, and Peptides. We are not liable for any complications, side effects, or adverse reactions from use of these products. This includes:
Loss of earnings for practitioners or clients
Damage to reputation due to complications
Financial or legal damages
Personal injury claims
Increased insurance costs
Medical expenses
All product-related claims must be taken up with the manufacturer.
Proof of Qualifications
To maintain safety standards, we only sell certain advanced products (including those with PDRN, Polynucleotides, Exosomes, and Peptides) to trained practitioners who have completed accredited aesthetics training.
First-time customers will be required to provide proof of training via email: support@dnrskin.com. If we cannot confirm your qualifications, your order will be canceled and refunded.
Replacements & Returns
We reserve the right to replace products at our discretion. Replacement requests require:
A photo of the box with batch number
A photo of the product
A detailed description of the issue
We offer a 12-month guarantee on electronics. However, we cannot guarantee treatment outcomes and will not replace items based solely on results.
Bank Holidays & Courier Delays
Orders placed on or before UK bank holidays may face courier delays. Dnrskin.com is not responsible for refunds on postage due to courier backlog.
Lost, Stolen & Damaged Orders
Lost or damaged parcels must be reported within 48 hours with photo evidence.
Courier investigations must be completed before refunds or replacements are issued.
If you select a “leave safe” option with couriers, Dnrskin.com is not responsible for theft or loss after delivery.
Order Termination & Account Closure
We reserve the right to cancel any order that breaches our TOS, including but not limited to:
Unqualified purchases
Orders placed by other wholesalers
Resale without written consent
Unethical or illegal activities that could harm our brand reputation
In these cases, accounts may be closed without notice.
Resale & Distribution
All purchases are for direct client use only. Resale of products without written consent is strictly prohibited.
Samples
Samples are available only for customers who have not purchased the product before. We reserve the right to refuse sample requests if we believe our terms are being misused.
Sales & Promotions
Discount codes cannot be combined with sale items. Orders are accepted upon dispatch. If an item was listed at an incorrect price, we reserve the right to cancel and refund the order.
Conclusion
By using Dnrskin.com, you confirm your agreement with these Terms & Conditions. All skin care routine, face cream, moisturizer, and professional skin care products (including those with PDRN, Polynucleotides, Exosomes, and Peptides) must be used responsibly and by qualified professionals.
